Inbound and Outbound


Prime CS is well-known as a global provider of inbound call services and our reputation for impeccable quality is one of the main reasons for our extraordinary growth. Whether you need simple product information delivery to potential clients or detailed technical problem resolution, we’ll provide the staffing, training, and professional experience to make it all possible. While we’re available for all types of inbound calls, Prime CS specializes in the following inbound services:

  • Product or Service Information
  • Sales and Orders
  • Account Opening and Closing
  • Tech Support
  • General Customer Service
  • Customer Billing and Payments
  • Loyalty Programs

If you don’t see what you need here, call 514-500-4302 to hear more about our inbound call options.


It’s no secret that outbound calls can be one of the most difficult parts of a company’s entire operations. Fortunately, Prime CS has made it our business to have a deeper understanding of the outbound call process and use our years of experience to pass that knowledge to your business’s personalized team of phone representatives. For the following outbound call programs, we offer customized packages and are ready to develop the solution you want and need:

  • Client Generation
  • Fundraising
  • Debt Collection
  • New Sales
  • Product or Service Awareness Campaigns
  • Promotional Calls
  • Client Experience Collection

At Prime CS, we are your one-stop turnkey shop for scalable inbound and outbound call services. Reach out to us at 514-500-4302 and let’s talk about how we can help.